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Explaining for Whom, How, When, and Why Diversity Training Works

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dc.contributor.advisor King, Eden Lindsey, Alex Paul
dc.creator Lindsey, Alex Paul 2016-09-28T10:20:48Z 2016-09-28T10:20:48Z 2016
dc.description.abstract Most organizations rely on diversity training to effectively leverage an ever-diversifying workforce. As a result, critical yet unanswered questions have emerged regarding for whom, how, when, and why diversity training works. Despite somewhat discouraging and inconsistent findings in this domain, no overarching theoretical framework exists to guide the science or practice of diversity training. Accordingly, the purpose of my dissertation is to develop and test a comprehensive model of diversity training effectiveness. Specifically, this model considers emotions and motivations as key, yet generally ignored, mediators in the process by which diversity training affects diversity-related attitudes, behaviors, and cognitions. This model also considers the trainee characteristics of trait empathy and social dominance orientation as moderators of diversity training effectiveness. To test this model empirically, I conducted two separate experiments, one online and one which remains in progress in the field. Overall, the results suggest that various diversity training activities can be effective via increasing motivation and promoting the appropriate emotional response in carefully framed and designed programs that appeal to particular types of people. These results and my conceptual model will guide future empirical research in the diversity training literature by explaining for whom, how, when, and why diversity training works when it is indeed effective. This model will also offer guidance to practitioners regarding how to effectively leverage diversity training exercises, what outcomes should be measured, when those outcomes should be measured, and what contextual and individual difference variables need to be in place for diversity training to be effective.
dc.format.extent 77 pages
dc.language.iso en
dc.rights Copyright 2016 Alex Paul Lindsey
dc.subject Psychology en_US
dc.subject Diversity en_US
dc.subject Diversity Training en_US
dc.subject Emotions en_US
dc.subject Goal Setting en_US
dc.subject Motivation en_US
dc.subject Perspective Taking en_US
dc.title Explaining for Whom, How, When, and Why Diversity Training Works
dc.type Dissertation Ph.D. Psychology George Mason University

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