Mason Archival Repository Service

Organizational Justice at the Front Lines of Probation – Agents’ and Supervisors’ Perspectives

Show simple item record

dc.contributor.advisor Taxman, Faye S. Goldberg, Victoria Lauren
dc.creator Goldberg, Victoria Lauren 2013-07-23 2013-09-09T17:10:56Z 2013-09-09T17:10:56Z 2013-09-09
dc.description.abstract This thesis compares the perceptions of mid-level managers and frontline staff in a mid-Atlantic state’s parole and probation department. Specifically, this paper looks at staff perceptions of the organization’s culture as well as distributive justice and procedural justice. Prior research rarely considers differences between frontline staff and frontline management. It is important to explore these differences because if staff and their managers are not in agreement about issues such as culture, they can hinder the goals and mission of the organization. In turn, this disconnect may undermine everyday practice and organizational performance. This thesis compares the average scores of these two groups on three different scales and then uses a series of linear regressions to determine what demographic factors predict organizational culture, distributive and procedural justice. The findings indicate that staff have similar perspectives, regardless of job titles, on organizational culture; they find the culture to be hierarchical-structural. There are no statistically significant differences in staff’s perceptions of distributive justice, though regressions analyses found that race influence their perception of equity in the organization. Finally, middle managers and frontline staff differ on perceptions of procedural justice, with middle managers reporting that the organization is more procedurally fair than frontline staff. Limitations and future research are also explored.
dc.language.iso en en_US
dc.subject probation en_US
dc.subject organizational justice en_US
dc.subject frontline staff en_US
dc.subject middle managers en_US
dc.title Organizational Justice at the Front Lines of Probation – Agents’ and Supervisors’ Perspectives en_US
dc.type Thesis en Master of Arts in Criminology, Law, and Society en_US Master's en Criminology, Law and Society en George Mason University en

Files in this item

This item appears in the following Collection(s)

Show simple item record

Search MARS


My Account