Negotiating Cultural Boundaries: How Individuals Traverse the Fragmented Terrain of Higher Education

dc.contributor.advisorLester, Jaime R.
dc.contributor.authorKlein, Carrie
dc.creatorKlein, Carrie
dc.date2013-07-23
dc.date.accessioned2013-09-12T14:44:32Z
dc.date.available2013-09-12T14:44:32Z
dc.date.issued2013-09-12
dc.description.abstractThis thesis describes the ways in which organizational culture and sub-cultures inform how individuals work across the fragmented terrain of higher education. Through a qualitative case study at George Mason University eighteen individuals were interviewed to explore the role of organizational culture and sub-cultures in their collaborative interactions. Among the results are that the motivations, awareness and strategies of individuals are informed by both the overarching organizational culture and sub-cultural differences. Each of these aspects of individuals reifies another. Organizational culture in the form of shared mission and goals motivates individuals to collaborate beyond subcultures. This motivation requires a deep awareness of others in the organization. By broadening their knowledge base, individuals are better able to construct strategies for successful collaboration. When successful, these strategies – relationship and network building, tailored communication, active listening, advocacy and adaptable approach – in turn, provide new motivation and greater awareness. These findings are useful in that they provide insight into collaborative effectiveness that internal boundary spanners can use to bridge the loosely-coupled components of their institutions for greater organizational success.
dc.identifier.urihttps://hdl.handle.net/1920/8468
dc.language.isoen
dc.subjectOrganizational theory
dc.subjectHigher education
dc.subjectOrganizational culture
dc.subjectBoundary spanning
dc.subjectCollaboration
dc.titleNegotiating Cultural Boundaries: How Individuals Traverse the Fragmented Terrain of Higher Education
dc.typeThesis
thesis.degree.disciplineInterdisciplinary Studies
thesis.degree.grantorGeorge Mason University
thesis.degree.levelMaster's
thesis.degree.nameMaster of Arts in Interdisciplinary Studies

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