Individual Differences in Intramodal and Crossmodal Inattentional Insensitivity and The Design of In-Vehicle Alert Systems




Lewis, Bridget Ann

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Around 20% of all automobile crashes in recent years have been linked to driver distraction or inattention. A subset of these crashes, involve “Looked But Failed to See” (LBFTS) incidents in which an otherwise attentive driver completely fails to notice a salient signal. In the best case, this may involve a driver putting on the brakes late because she failed to notice a red light and stopping with her nose into an intersection, causing embarrassment but no harm. But in the worst case, looking but failing to see causes about 6% of all injury and fatality-related crashes per data from the Fatal Accident Reporting System (FARS) maintained by the National Highway Traffic Safety Administration (NHTSA). LBTFS are a type of inattentional blindness, a subset of inattentional insensitivity. Inattentional insensitivity is a blanket term that describes the well-known phenomena of inattentional blindness and inattentional deafness. These phenomena occur when an otherwise salient stimulus is missed during high levels of perceptual load. For example, pilots coming in for a difficult landing in high cross winds miss auditory alarms notifying them of a landing gear failure, or drivers lost at night on an unfamiliar route fail to see a stop sign. It is hypothesized that inattentional insensitivity is integrally tied to an individual’s working memory capacity. Previous studies have proposed theoretical accounts involving both single and dual routes for this relationship. A major goal of this dissertation is to determine which of these theoretical explanations best predict patterns of inattentional insensitivity. A second goal of this dissertation is to address methods of ameliorating inattentional insensitivity, regardless of their cause, via the design of effective, multimodal alert systems. Towards the second goal, the first study, details an investigation of multimodal urgency scaling with the goal of determining perceived changes in urgency relative to physical changes in visual, auditory and tactile stimuli. Psychometric functions were obtained for various parameters within each modality based on perceptions of urgency, annoyance and acceptability. Results indicated that auditory stimuli affected the biggest increases in urgency relative to physical changes, but that with increased urgency often came increased annoyance. Visual stimuli were rarely rated as annoying but were also unable to achieve similarly high levels of urgency relative to auditory or tactile stimuli. Tactile stimuli showed the greatest utility (indicating greater urgency changes in relation to annoyance changes). The second study, was designed to validate the psychometric functions established in the first study by examining behavioral responses to warnings designed to be perceived as highly urgent and time critical versus warnings missing key parameters within the context of driving. Specifically, the second study examined the potential for appropriate warnings to eliminate inattentional insensitivity to alerts while distracted, regardless of why it was occurring. Towards this aim, the second study required participants to drive a simulated course while completing a distracting task and following a lead vehicle. At a pre-set point, the lead vehicle swerved sharply into the left lane to avoid a revealed, stopped car. Participants then received either a “good” warning, one that met all pre-defined criteria, an “edge” warning, one that met only some of the criteria, or no warning. Results indicated that, while crash occurrences were not significantly different, for those who did crash, they crashed at a significantly slower speed.



Psychology, Attention, Display Design, Inattentional Insensitivity, Surface Transportation