Brouse, Peggy S.Sim, Wee Wee2015-09-142015-09-142015https://hdl.handle.net/1920/9883One of the challenges in requirements engineering is how to achieve a better understanding of the target users’ needs and behaviors, and refine requirements early in the requirements engineering process to meet the projects’ intended results. There is a poor shared semantic agreement among engineers on target users that hinders the requirements engineering activities. Poor or inadequate understanding of users’ requirements increases the chance of not meeting users’ needs. Well understanding, explicit specification, and common sharing of users’ knowledge and information are crucial in the success of the requirements engineering projects.401 pagesenCopyright 2015 Wee Wee SimInformation technologyComputer scienceKnowledge EngineeringOntologyPersona conceptRequirements EngineeringSystems EngineeringUser ModelingDissertation