Kapelouzos, Ioannes2016-02-292016-02-292016-02-29https://hdl.handle.net/1920/10076Paper presented at the European Congress on System Science at Lausanne, Switzerland. 19 pages; illustrations; black and white; 27.9 cm.A system of process management known as Interactive Management (IM) is a major component of an emerging science of generic design. It facilitates the management of complexity through the participative building of structural models by groups. Data from applications of IM are presented which support the hypothesis that the process of structural modeling enables group members to appreciate and conceptualize new perspectives on the problematic situation. A case is also presented that illuminates this hypothesis.en-USInteractive managementOther