Anonymous2008-09-092008-09-091989https://hdl.handle.net/1920/3289MPEG-4 Video: derived from VHS videotape. MPEG-4 H.264 AAC 320 x 240, 29.6 Mb, running time: 12m 49 sIn this Center for Interactive Management (CIM) video, Alexander Christakis discusses the differences between a normal problem and a complex problem and how CIM can help organizations manage complexity. The video then explains the basic components of an Interactive Management workshop. The original VHS located in the John N. Warfield Collection Box 65.en-USChristakis, Alexander (Aleco)Warfield, John N.SIGMA-5Options Profile MethodNominal Group Technique (NGT)Consensus MethodologiesDemosophiaCenter for Interactive Management (CIM)Quality DesignInteractive Management (IM)Video