Susan Palsbo Collection

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Dr. Palsbo is a Principal Research Associate in the Center for Health Policy, Research and Ethics. She also holds an appointment as a Research Fellow at the National Rehabilitation Hospital in Washington, DC.


Recent Submissions

Now showing 1 - 18 of 18
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    Disability Competent Health Systems
    (Disability Studies Quarterly, 2006-03) Palsbo, Susan E.
    In July 2005, the United States Surgeon General issued a national Call for Action to Improve the Health and Wellness of Persons with Disabilities. This article offers one response. Drawing on the best practices of consumer-driven health programs for people with disabilities, we offer a Disability-Competent Health System model. The model integrates health and social services to maximize opportunities for independent living and person-centered care. This approach is an opportunity for the independent living movement to address health-related issues without subscribing to the medical model.
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    Enhancing Consumer Choice of Health Plans for People with Disabilities
    (2005-12-24T18:41:24Z) Palsbo, Susan E.
    Overview of status of research on quality measurement and disability literacy in HMOs.
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    Disability Literacy
    (2005-12-24T18:28:47Z) Palsbo, Susan E.
    Presentation defining "Disability literacy" as it applies to health plans such as Kaiser Permanente. It also discusses "Literacy Passports".
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    How to Get Clinicians to Use Your Project
    (2005-12-24T18:22:06Z) Palsbo, Susan E.
    This is a presentation to a class of students working on their MSE in bioengineering at Catholic University in Washington, DC
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    Comparative Quality Indicators for Adults with Disabilities in SNPs
    (George Mason University Center for Health Policy, Research & Ethics, 2005-11-02) Palsbo, Susan E.; Mastal, Margaret
    This presentation proposes strategies and criteria for selecting performance measures relevant to adults with disabilities, and suggests specific indicators as well as resources for additional measures.
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    Formative Evaluation of the "Taking On Diabetes" Partnership
    (2001-10) Palsbo, Susan E.
    A presentation describing the methods and results of the "Taking on Diabetes" community partnerships
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    Medicaid Payment for Telerehabilitation.
    (Archives of Physical Medicine and Rehabilitation, 2004-07) Palsbo, Susan E.
    Objective: To assess current payment practice for telerehabilitation in state Medicaid programs. Design: Telephone survey. Setting: State Medicaid programs. Participants: State Medicaid directors. Interventions: Not applicable. Main Outcome Measure: Descriptive. Results: Half of the 35 state Medicaid programs contacted reimbursed at least some telemedicine services other than radiology in 2002. The primary reason for reimbursing for telemedicine is to make services available when there is no local practitioner. Consultation and evaluation and management services were most likely to be reimbursed (12 states). Seven state programs reimbursed telepsychology, and 4 states reported reimbursing for telespeech and language pathology, physical therapy, or occupational therapy. Conclusions: Telemedicine helps Medicaid programs deliver specialized care to locations with provider shortages. Telerehabilitation is not yet widespread, despite its potential benefit to people with disabilities who cannot travel to a clinic for rehabilitation therapy. Most Medicaid programs calculate the financial costs and patient benefits when considering payment policies, and about half of states require a state law to allow payment for telerehabilitation. Minnesota, Hawaii, and Nebraska, among the responding states, currently reimburse for telerehabilitation. Research is needed to evaluate the appropriateness of telerehabilitation for Medicaid beneficiaries.
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    Finding Your Way Through the HMO Grievance and Appeals Process
    (National Rehabilitation Hospital, 2002-06) Palsbo, Susan E.
    Plain English instructions on how to use the federal laws and regulations to receive services in an HMO.
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    Designing a Program Evaluation for a Multi-Organizational Intervention: The Minnesota Disability Health Options Project
    (Center for Health Care Strategies, 2004-01) Palsbo, Susan E.; Parker, Pamela; Abery, Brian; Christianson, Craig
    Minnesota’s Department of Human Services (DHS), the state Medicaid agency, designed a comprehensive program evaluation from the very start of its Minnesota Disability Health Options (MnDHO) project. This paper describes the process and presents the evaluation tools developed. We hope this will serve as a blueprint for other researchers and state regulatory agencies to prospectively construct their own evaluations at the time of program startup.
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    Minnesota Disability Health Options: Expanding Coverage for Adults with Physical Disabilities
    (Center for Health Care Strategies, 2004-01) Palsbo, Susan E.; Beatty, Philip W.; Parker, Pamela; Duff, Chris
    Minnesota Disability Health Options (MnDHO), is a specialized managed health care program for working-age Medicaideligible individuals (with or without Medicare) with physical disabilities who reside in Minneapolis-St. Paul. MnDHO, a voluntary program, integrates delivery of all Medicaid and Medicare services except for prescription medications. Interviews and focus groups at the end of the first year show that enrollees’ quality of life is much better, with enrollees able to focus their attention on non-health related concerns.
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    The Organization and Financing of Health Services for Persons with Disabilities
    (Milbank Memorial Quarterly, 2002) DeJong, Gerben; Palsbo, Susan E.; Beatty, Philip W.; Jones, Gwyn C.; Kroll, Thilo; Neri, Melinda T.
    Over the past 30 years, the nation has witnessed a material change in the status of Americans with disabilities: no longer are they at the periphery of American politcal and social life but now are increasingly represented in the mainstream of American community life. Despite successes, people with disabilities lag behind in many areas of American life, especially employment and health care.
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    Addressing Chronic Conditions Through Community Partnerships: A Formative Evaluation of "Taking on Diabetes"
    (The Commonwealth Fund, 2004-09) Palsbo, Susan E.; Kroll, Thilo; McNeil, Melissa
    Community partnerships—coalitions of health plans, physicians, and local groups—can help overcome organizational boundaries and allow competing parties to work together to focus on a shared goal, like the treatment of a chronic condition. In this study, researchers evaluated three community partnership projects sponsored by a national trade association of health plans. These initiatives, focused on quality mprovement in diabetes care, were located in three very different markets in the United States: Albuquerque, New Mexico; Kansas City, Missouri; and Westchester County, New York. Successful community partnerships, the researchers found, can be formed from different starting points and by following different paths. Instead of following a strict set of protocols, the researchers uggest that these groups pay careful attention to principles of group dynamic theory. In addition, a neutral facilitator, like a trade association, can build bridges and help competing concerns be less proprietary.
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    Measuring the Effectiveness of Managed Care for Adults with Disabilities
    (Center for Health Care Strategies, 2005-12-21) Mastal, Margaret; Palsbo, Susan E.
    Coordinated care organizations (CCO) are an emerging person-centered health delivery system for community-based Medicaid adults with disabilities or complex chronic disease. This report develops recommendations on how states can support CCOs.