Decision Maker Perception of Information Quality: A Case Study of Military Command and Control

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dc.contributor.advisorSchum, David
dc.contributor.authorMorgan, Grayson
dc.creatorMorgan, Grayson
dc.date.accessioned2014-08-28T03:17:39Z
dc.date.available2014-08-28T03:17:39Z
dc.date.issued2013-08
dc.description.abstractDecision maker perception of information quality cues from an information system (IS) and the process which creates such meta cueing, or data about cues, is a critical yet un-modeled component of situation awareness (SA). Examples of common information quality meta cueing for quality criteria include custom ring-tones for specific numbers (relevancy), automated color changes on a computer display as inputs age (timeliness), and automated interface pop ups for missing information (completeness). In this work, I propose an information flow model incorporating feed-forward control (FFC) as a means to provide such meta-cuing for decision makers. The empirical basis for this information flow model was evidence collected from a case study of an IS dependent Department of Defense (DoD) global command and control (C2) center.
dc.format.extent112 pages
dc.identifier.urihttps://hdl.handle.net/1920/8803
dc.language.isoen
dc.rightsCopyright 2013 Grayson Morgan
dc.subjectInformation technology
dc.subjectEngineering
dc.subjectCommand and Control
dc.subjectDecision making
dc.subjectFeed-Forward Control
dc.subjectInformation Quality
dc.subjectPerception
dc.subjectSituation Awareness
dc.titleDecision Maker Perception of Information Quality: A Case Study of Military Command and Control
dc.typeDissertation
thesis.degree.disciplineSystems Engineering
thesis.degree.grantorGeorge Mason University
thesis.degree.levelDoctoral

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